Frequently Asked Questions
How do I press my design?
100% CRYSTAL RHINESTONES. We guarantee Highest Quality 100% Crystal Rhinestones in all of our Rhinestone transfer designs. Print on T-shirts, Tank Tops, Hoodies, Tote bags, Hats, Caps and Fabric etc. Temperature and Time Setting_Rhinestone/Rhinestud: Set Heat Press temperature to 350 degrees and time 15 seconds...Cold Peel. HOUSEHOLD IRON INSTRUCTION_It is always recommended to use a Heat Press machine for Rhinestone transfer to your fabric. Preheat iron to cotton setting 350 degrees. Carefully lift and separate the rhinestone clear sheet from the white sheet (stones should stick to the clear plastic sheet). If any stones have shifted out of place, carefully put them back into place using tweezers or any other tools. Place the transfer sheet, stone side down onto the fabric and press gently with your hand. If it is not in the desired position, lift and reposition. (DO NOT PULL the SHEET ON THE FABRIC AS STONES MAY SHIFT) Place the Hot Iron on it and apply steady pressure for 15 seconds (DO NOT MOVE IRON AROUND AS STONES MAY SHIFT). Place iron over other design area for another 15 seconds and repeat till entire design is pressed. Slowly peel the clear plastic sheet away from the fabric. If stones are not sticking, replace the plastic sheet back onto the shirt and re-iron again. HEAT PRESS MACHINE INSTRUCTION Set Heat Press temperature to 350 degrees and timer to 15 seconds. Place the fabric on Heat Press bed. Take Rhinestone transfer sheet and carefully lift and separate the rhinestone clear sheet from the white sheet (stones should stick to the clear plastic sheet). If any stones have shifted out of place, carefully put them back into place using tweezers or any other tools.Place a Teflon paper over the Rhinestone design area. Heat Press for 15 seconds. Slowly peel the clear plastic sheet away from the fabric. If stones are not sticking, replace the plastic sheet back onto the shirt and Heat Press again for 4-6 seconds.
WASHING INSTRUCTIONWash the garment inside out in cold delicate cycle and hanger dry.
SHIPPINGPLEASE NOTE: We pack our rhinestone transfer designs very tightly to ensure your item arrives intact. However sometimes few stones may shift during shipping or in transit. It might require you to place the stones back into the place before ironing or heat press. You can place your finger over the sheet and push the stones to move it back to the right place. Some larger transfers will be shipped in two pieces. This is to ensure your transfer arrives intact. The two pieces will be easy to line up and iron on.
WE ARE ALWAYS ADDING NEW DESIGNS TO OUR STORE. IF YOU DON'T SEE WHAT YOU ARE LOOKING FOR PLEASE MESSAGE US.
How Do I Place An Order?
When you see an item you like, click on "Add to Bag" and continue shopping until you are ready to complete your purchase. Then, click on the Shopping Bag, located at the top right section of the screen. Click "Checkout" to confirm your items. After you have made any changes and updated the quantities as desired, click on "Place Your Order" to finish.
Please review your order carefully before placing it. Once your order is submitted, we are unable to modify or cancel it.
Payment and Shipping
Most orders will ship out within 10-14 business days. Turn around time for custom designs 10-14 business days. Your order will be shipped Standard Service via USPS or UPS unless you select an alternative. Once shipped, orders are generally received within 7 business days. We do not ship on Saturdays, Sundays, or holidays. While we will do all we can to ensure your order is delivered on time, hairdivinity.com cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc.
If you order more than one item, please be advised that your items may arrive in more than one package. We contract with several different print facilities and warehouses to print and ship our products, so items may arrive at different time and from different locations. We will update you with tracking information for all of your items.
Secure Ordering & Payment Options
Returns & Refunds
We want you to love what you ordered! Therefore, we advise that you select carefully because returns are not available. Each shirt is made to order and is customized just for you. Exchanges are available for sizing only; however, there is a restocking fee of $7.00 and customers are responsible for shipping. Sizing exchanges are allowed within 10 days.
Our main t-shirts are FITTED tees made with cotton and a small percentage of spandex unless otherwise requested. FITTED tees are junior fit; therefore, it is recommended to order a size or two larger than you normally wear. Regular tees are true to size and is a relaxed fit. They are not designed to be form fitted.
FITTED RECOMMENDED SIZE CHART
Being that each sale is made to order_ ALL SALES ARE FINAL(No refunds or exchanges unless there is a mistake on the sellers part).
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